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"I say this with the utmost sincerity - we probably would’ve still been houseless if it were’t for Charlene. She is the best thing that happened to us during our home buying process. As first time home buyers, we started off with tons of questions, doubts, especially within the uncertain yet highly competitive Bay Area housing market. Charlene provided us with everything we needed to start on the right path. I want to specifically call out the following points of her service: - Integrity. One of the major challenges we had, just like any home buyer, was finding a realtor that we can trust. Charlene earned our trust through her thorough communication and detailed data point preparation along the way. She never tried to push us to just go for a higher offer just to seal the deal; instead, she would carefully advise us on reasonable offer range based on available and historical data. - Speed. Charlene’s ALWAYS extremely responsive to all of our asks. We got our house during year end holiday season, which understandably could be a busy time for everyone. We honestly thought she would probably be less reachable during that time, but she was not. She still tried to meet with us whenever she can, and turn around documents in a heart beat. The house we got was an off/pre-market sale; the seller was already looking to put the house up in the market in about two weeks, which could then mean a lot more foot traffic and competition. From the first day that Charlene shared with us that house, she guided us through each step in the most efficient way, gave us proper reminders and push: no less no more, just the right amount for us to get our ducks in a row before we can submit the offer that eventually landed us the house. - Resources. Charlene has a list of vendors and mortgage lenders that she’s worked with for a long time. We had the most pleasant and easy experience working with the lender that was referred by Charlene, with the best rate we can find on the market too. She really made the whole home buying experience much less ambiguous and scary for first time home buyers."

"We’re lucky to have Charlene as our buyer agent. She made our entire home buying process a delightful experience. She was super responsive, efficient, attended to every single question we had even during the holidays. As first time home buyers, we were looking for someone that we can actually trust; someone who wouldn’t just push us into giving higher offers just to close on a deal. With Charlene we felt like she fits right into that category. She would present detailed market data before suggesting a reasonable offer range. She also followed through a lot of renovation and contractor requests on our behalf even after we closed the house, just to help us have less things to worry about. I would recommend Charlene to any buyers."

"Responsive, thorough, detail oriented, and instructions for each step of the process (extensive knowledge) She was such a pleasure, went above and beyond to help us purchase the home we were looking for."

"Charlene is the best! This is the third time we’ve had the privilege of working with Charlene. She is truly an expert in both home buying and selling. We appreciate that she is very responsive, dependable, and knowledgeable. She goes above and beyond to ensure that the transaction goes smoothly. The home buying process can be nerve wracking, but not with Charlene. She patiently and thoroughly walks you through it all step-by-step. Purchasing a home is life changing and we are so thankful to know such a reliable and efficient realtor. We look forward to working with Charlene again in the future!"

"Charlene helped us with the purchase of our new home. Charlene was super responsive and knowledgeable. She was always quick on providing us useful insights for all the houses that we’ve looked at. Would definitely recommend her!"

"Charlene was a great buyer agent for us. I was impressed with her attention to detail during house visits and appreciated the insights she shared with us. She kept the process super clear for us. We were first-time home buyers so her organized approach definitely made the process smoother. I liked working with her and would recommend her to anyone looking to buy a house."

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4th time client here! Charlene is our first choice for real estate buying and selling. She has proven to be a reliable, knowledgeable, and trustworthy realtor each time. Her communication is excellent, and she is just a pleasure to work with. Do yourself a favor and hire Charlene. She will make the entire process so much easier as she is with you every step of the way. We highly recommend Charlene!"

"It’s been a great pleasure to have Charlene as my buyer’s agent: Charlene is very thorough, explains everything in great detail, responds to emails and text messages very fast, extremely dependable. I felt confidence in her experience and skills as my buyer agent. I also like Charlene’s “no pressure” approach because buying a property is stressful enough and it’s also a big step that you should not rush. It also shows that Charlene cares - she truly wants to help you find the property you love. In addition to professional qualities, Charlene has such a great and warm personality! it really was a pleasure working with her and I am sure we will be working more in the future!"

"Charlene took the time to understand our needs and preferences and was very helpful throughout the entire process. She is very responsive and answers emails and text messages very quickly. She consistently provided us with valuable insights and guidance and with her help we were able to find a good property."